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HP ProBook 650 G1 Base Model Notebook PC

I replaced the battery and charger on an HP laptop. Sometimes, the charger will not work. The laptop runs down and I cannot turn it on while plugged in. It sits for a period and then works. 

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HP Recommended

Sorry no one has responded before this ...

 

Here's a video from HP Support about troubleshooting battery issues:


https://www.youtube.com/watch?v=VCE6cQbzUrI

 



I am a volunteer and I do not work for, nor represent, HP
Learn how to troubleshoot battery issues for HP notebooks that have a removable battery, like the battery doesn't hold a charge or the notebook won't power on. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available at ...
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