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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Laptop Doesn't turn on, Clicking Sound

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12-09-2018 03:16 PM - edited 12-09-2018 03:19 PM
So today, I tried to turn on my laptop, but the power button just flashes and I hear a click sound every 2 seconds.
I took out the battery and plugged the power cable, still the same click and wouldnt turn on (Black Screen).
I took it apart, SSD works, took the optical drive out, same issue.
I noticed that when turning it on, the fan runs for 2 seconds and stopes. Then the cycle loops: Led power button comes on , hears a click sound and turns off.
I disconnected the audio from the board and now there was no sound, but still wouldnt turn on, same loop as described earlier without the clicking sound.
Now im thinking its either the Fan or the mother board itself. Any ideas??
If its the mother board, i tried looking for a model number on there, but had no luck. Would a faulty fan cause this?
Thanks!
12-10-2018 04:57 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
Awesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Kudos to you on that score.
I would say replace the fan first and check whether the issue is resolved. Usually, the motherboard will not make a clicking noise if it is faulty.
Please refer to the below service guide for the part numbers and other information about your computer.
http://h10032.www1.hp.com/ctg/Manual/c04511833
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
12-13-2018 07:52 AM - edited 12-13-2018 07:52 AM
Perfect! If any other questions arise, please feel free to write back to me.
Good day! Take care 🙂
Cheers!
The_Fossette
I am an HP Employee
12-13-2018 02:50 PM
12-13-2018 03:26 PM
It is great to have you back and your patience is greatly appreciated.
I am sending you a private message suggesting the next course of action.
Please check your private message icon in the upper right corner of your HP Forums profile.
Good day! Take care 🙂
Cheers!
The_Fossette
I am an HP Employee