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- Notebooks
- Notebook Boot and Lockup
- Laptop Issue: Caps Lock LED blinking + Blank Screen

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03-22-2021 06:04 AM
Product: Pavilion 15-an000na
Operating System: Microsoft Windows 10 (64-bit)
My laptop screen will not turn on and my caps lock button LED is blinking in a 3+2 blinks pattern.
I found that this meant the following:
The embedded controller times out waiting for BIOS to return from memory initialization.
Suggested Solution:
Reseat the memory. See the section Reseating memory modules in a notebook for more information.
If reseating the memory does not resolve the problem, try replacing the memory modules. You might also consider contacting support for repair due to a possible RAM or system board failure.
My Question:
If my RAM cards are cleaned and reseated and my HDD is reseated, do I need to turn in my laptop for a system board failure assessment?
Source of Information:
2 REPLIES 2
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