Laptop Won't Turn On

[Marleylou]

Hey there,

My laptop while I wasn't home switched itself off (in closed position) and appears to have no sign of life. I've removed the battery and drained the static, with still no luck. I have also confirmed that it is not the charger as a similar laptop with the same charging port size will charge with my charger. Very confused as to what the issue may be since this laptop has never had any issues. The internal hardware all looks fine as well. If someone has any assistance as to what the next step would be (if not to take it to a repair shop) that would be appreciated. I've followed all the tutorials I could find on YouTube to no avail.

[praveen196]

@Marleylou Welcome to HP Community!

I understand that the laptop will not turn on.

Please perform the below steps and check.

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

Set BIOS default and restart:

1. Restart your notebook.
2. During startup, press F10 repeatedly until the BIOS menu is displayed.
3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
4. Select Yes to confirm.
5. Press F10 to save changes and exit.
6. Select Yes to confirm.
7. The computer restarts using the default settings.

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