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Elliot_o
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Message 1 of 2
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Laptop computer is frozen on a Restart loop screen. Cannot reboot via shut down/restart.

HP Recommended
HP Lattitude:
Microsoft Windows 10 (64-bit)

Grey screen "restarting" with dots circling.  After shut down, same "restart" and  circle of dots .

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
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HP Recommended

@Elliot_o 

HP does not make Latitude laptops; those are made by DELL.  You need to contact DELL support.



I am a volunteer and I do not work for, nor represent, HP
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