Laptop doesn't work after bios installation

[SolomonJesse]

Hi,

I tried to install a newer bios version on my HP 250 G6 2UC38ES laptop. I installed it and the laptop restarted.

At this point it just turns on and off all the time and when I press the windows key and b the caps lock starts blinking but the screen is still black and when I try to restart the Laptop it just goes on and off agian.

I maybe I installed the wrong bios.

The Bios I downloaded:
https://support.hp.com/de-de/drivers/selfservice/swdetails/hp-250-g6-notebook-pc/15747807/swItemId/o...

[IT_WinSec · Accepted solution]

Hallo. Guten Tag! @SolomonJesse 

Welcome to the HP Support Community.

HP has an official article on these matters , make sure you check it out and perform all the steps mentioned there >> https://support.hp.com/us-en/document/ish_3932413-2337994-16

There are several methods described there including one with a USB pendrive. Consider this as an option.

If you did try everything but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center. If the computer is still under warranty, you will need to notify HP support first. If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:

>> http://support.hp.com/us-en/document/c00372730

>> http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized

> > > > https://www8.hp.com/de/de/contact-hp/phone-assist.html

Let me know how it goes.

[SolomonJesse]

Helllo,

I just wanted to give a quick update.

So I just came back form school and came to the Idea to eject everything (Mouse,  USB Stick)
By doing this and turning on the Laptop again it did something and run my OS normally. I guess I did something wrong but I'm still very very thankful for trying to help me. 


Have a good day
Sincerely, Solomon

[IT_WinSec]

Thank you for the update, Solomon !