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kronoz19
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Solved!

Laptop doesnt trun on

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HP ENVY Notebook - 13-d040wm (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hello,

I wanted to upgrade my laptop and tried to swap the M.2 SSD, before the swap my system had everything running fine with Win 10 OS and no battery or other issues to report.

As soon as I removed the older SSD and inserted the new one and restarted the machine with a bootable USB of LINUX MINT OS, unfortunately the laptop doesn't turn on completely - The white LED(power) blinks for 3-5 secs and turns off.

I have tried the following with no luck:

- removed the new SSD and swapped with the older one - same behavior - blinking white LED and off

- completely removed the SSD from the slots and turned on - same behavoir

- power recycle - by holding the power button for 15, 30, 60 sec - same behavior

- Battery is non-removable - so charged the battery full till the LED changed from orange to white - is on for the charge indicator

 

Kindly help in this regard, not sure where it went wrong

 

Thanks in advance!

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kronoz19
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So, finally I was able to start my machine!

 

This is what I have tried:

- (since my laptop is out of warranty) I opened the laptop and removed all the screws attached on the Motherboard and carefully disconnected all the cables

- cleared leftover dust

- disconnected the CMOS battery (I am guessing this was what causing the issue) - CMOS hard reset and I was not able to get to the BIOS screen 

- carefully put back all screws as is connected all the cables 

- started my machine with the older version of SSD and it worked!

 

Hope this helps anyone

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jimbosliice
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I’m having similar issues with power up, however I didn’t install a new SSD.  Just wondering if your CPU fan kicks in at all while the power light blinks? Mine does not. 

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kronoz19
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Hi,

No, it doesnt, all I see is the power LED on the front and one on the right side are on for few secs. and turns off, no fan on or dont hear any sound at all that its starting.

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kronoz19
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So, finally I was able to start my machine!

 

This is what I have tried:

- (since my laptop is out of warranty) I opened the laptop and removed all the screws attached on the Motherboard and carefully disconnected all the cables

- cleared leftover dust

- disconnected the CMOS battery (I am guessing this was what causing the issue) - CMOS hard reset and I was not able to get to the BIOS screen 

- carefully put back all screws as is connected all the cables 

- started my machine with the older version of SSD and it worked!

 

Hope this helps anyone

View solution in original post

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jimbosliice
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I’m glad to hear. Must be a different board than mine. Mine doesn’t appear to have a cmos battery 😕

 

B9CABB54-B6B1-4DDD-A6E0-34949E6F9622.jpeg

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kronoz19
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Every(or majority) PC/Laptop will have a CMOS battery, if your model matches you can refer the videos provided by HP Support or try searching with the model number over the internet:

 

I referred this video - hope this helps:

https://www.youtube.com/watch?v=WHaX-ts_dxs

Learn how to remove and replace the system board for the HP ENVY 13 notebook.For other helpful videos go to http://hp.com/supportvideos or http://youtube.com...
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