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HP Recommended
HP g6-1001sa
Microsoft Windows 10 (32-bit)
So my laptop was workig just 2 days ago when i got my dad to open the laptop to clean up the fans.we couldnt open it fully because it was stuck so we just put the laptop back together and turned it on and it worked.and then i just closed the lid and left it

Now im trying everything to turn it back on just for once atleast so i can backup my game files and pictures but it wont
ITS FULLY CHARGED AND I TRIED TO HARD RESET IT,I TOOK THE BATTERY OFF AND CLICKED THE POWER BUTTON FOR BOTH 15 SECS AND 1 MINUTE BUT EVEN THE POWER BUTTON WONT BLINK
looks like my summer is gonna be bad😔
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Fyesmin

 

You're welcome. 🙂

 

Sure, so far you have isolated the issue very well. Keep me posted on the results once you check. Good luck! 🙂

View solution in original post

7 REPLIES 7
HP Recommended

@Fyesmin

 

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that you have an  HP Pavilion g6-1001sa Notebook PC and it no longer powers on. You have performed a hard reset and still, there is no power. You've done a remarkable job performing the steps. 

 

To provide an accurate resolution, I need a few more details: 

  • Do you see any lights on the laptop (could be on the power button, the place where the charger plugs into the laptop, etc.)?

I suggest you to try powering on the laptop by connecting only the ac adapter (keep the battery out) and also try to power on the laptop with the battery alone. 

 

If you see any lights visible on the laptop only then perform a BIOS rollback. Please refer to the steps mentioned under "Step 1: Recover the BIOS using a key press combination".

 

I sincerely hope this fixes the issue. Let me know. All the best! 🙂

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Thanks for replying! The only light that turns on is the charging light and it's white.i tried the bios recovery steps but nothing is working so it could be a hardware problem?
When my dad opened the laptop the little wire on the ram was coming off by itself but we put it back on,i dont know if that helps u
But tomorrow me and my dad r going to open the laptop to double check if everything is in place and i'll let u know what happens 😊 thanks
HP Recommended

@Fyesmin

 

You're welcome. 🙂

 

Sure, so far you have isolated the issue very well. Keep me posted on the results once you check. Good luck! 🙂

HP Recommended
Hey!
The laptop works now,it was so hard opening it fully,but we noticed that the little plastic strap connected to the power button came off.
And we cleaned the fan this time but it still makes loud noises and it overheats.
But other than that its all good😊
HP Recommended

@Fyesmin

 

Glad to know the laptop is working fine.

 

But if the fan is making a loud noise and if the laptop overheats then the steps from this HP document should help. 

 

Cheers!

HP Recommended

Please help.me I have the same problem with my ho notebook v15 ac034tx laptop.only charging light is working and after full charging it's showing white.but I am not able to turn on my laptop.i already tried the battery removal and 1 min pressing of power button and then again placing battery and tried to switch on but it's not working.also I tried same step without battery and direct ac adopter but its also not working.please help me .

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
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