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HP Recommended
Ho pavilion
Microsoft Windows 10 (64-bit)

While windows 10 update was installing I accidentally switched off the laptop and after that when I switched on the laptop it was showing that undoing changes made to your computer but after it ended the laptop is again and again booting but is not able to boot up properly means windows is not opening please help and I also don't want to loose my data it is very important. 

1 REPLY 1
HP Recommended

@Aryan969 here's what you need to do, start with a hard reset as per HP standards: Click here for details.

 

If Windows suddenly restarts without warning, or restarts when you try to shut it down, it might be caused by one of several issues. Windows could be set to restart automatically when certain system errors occur. A BIOS update can also resolve the issue. Use the information in this document to resolve issues with the computer restarting unexpectedly.

If the computer restarts unexpectedly and then does not start to Windows, see one of the following documents for steps to resolve this issue:

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

Also, have you attempted to capture any error message that appears before or after the device restarts?

Did you try updating the BIOS to resolve the issue? (If not, please click here to find and install it)

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

P.S: Welcome to HP Community 😉

 

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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