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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Laptop is showing no bootable device and insert boot disk ho...

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07-06-2021 07:08 AM
Hello my name is Michael. In the beginning my computer kept switching off after a few seconds when turned on and now that's stopped and its saying no bootable device and insert boot disk and press any key. How do I fix this please help me. Contact me at michaelchen7490@**bleep**.com. Thank you
07-07-2021 11:27 AM
We don't provide email or personal contact support.
This issue is often due to a failing drive.
So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.
If your PC is new enough to support UEFI, you can use these steps to test the HDD (Hard Disk Drive): http://support.hp.com/us-en/document/c00439024
If not, to check the HDD you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.
Please note that if your model has an SSD instead of an HDD, these diagnostics might not work properly.
I am a volunteer and I do not work for, nor represent, HP