Laptop isn't turning on

[Charley_124]

My laptop isn't turning on sometimes the screen flashes but it's just not turning on idk what to do

[zoey7886]

@Charley_124, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Laptop That Won't Turn On! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP laptop isn't turning on and sometimes the screen flashes, here are some steps you can follow to troubleshoot and potentially resolve the issue:

Check the Power Source:

• Ensure your laptop is properly connected to a power source.
• Check if the power outlet is working by plugging in another device.

Inspect the Power Adapter and Battery:

• Examine the power adapter for any visible damage.
• Disconnect the power adapter from the laptop.
• Remove the battery (if removable) and press and hold the power button for 15 seconds to discharge any residual electricity.
• Reconnect the battery and adapter, then try turning on the laptop again.

Perform a Hard Reset:

• For laptops with a removable battery:
  • Remove the battery and unplug the power cord.
  • Hold the power button for 15 seconds.
  • Reinsert the battery and plug in the power cord, then try to power on the laptop.
• For laptops with a sealed or non-removable battery:
  • Unplug the power cord.
  • Hold the power button for 15 seconds.
  • Reconnect the power cord, then try to power on the laptop.

Check for Indicator Lights:

• Look for any lights on the laptop when you press the power button.
• If lights are blinking or flashing, refer to your laptop’s specific pattern code for diagnostics (refer to HP support for beep or light code meanings).

External Devices:

• Disconnect any external devices (USB drives, printer, etc.) that might be connected to the laptop.
• Try to power on the laptop again.

Attempt to Boot in Safe Mode:

• Turn off the laptop.
• Press the power button and start repeatedly pressing the F8 key (or Shift + F8) to access the Safe Mode menu.
• Select "Safe Mode" and try booting into Windows.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,