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HP Pavilion - 14-ce3007ne
Microsoft Windows 11

Hi team,

My brother passed away unfortunately and cannot recover the PIN. How can i unlock the laptop legally? 

Thanks

Haseeb

 

1 REPLY 1
HP Recommended

Hi @Haseen11 ,

 


Thank you for visiting the HP Support Community.I am so sorry for your loss.


In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures. According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password, please Contact HP support in your region. Or a central repair support. They will help you with that, if its windows password, you can contact the microsoft to get help. 

Again i am sorry. Regards. Stay safe.

I work on behalf of HP.
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