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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Laptop no boot up after a week of no use

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08-23-2024 03:05 PM
Howdy yall, so laptop worked a week before the current situation, was able todo what i needed on powered it down properly and stowed it away, i am an otr truck driver and had it put away in a cabinet on my truck, a week later i went to use it and all that happens is the power button flashes and thats it, no boot up or anything, opened the back of it up found a liquid in side and a crystalization on the ssd cover, if the case is the battery leaked why still wont it power on with direct power from the wall?
08-26-2024 09:09 AM
Hi @Bartic46,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your Laptop that is not powering on.
Follow the below steps to fix the issue.
-Perform a power drain on your PC.
1) Unplug the power cord from the PC & wall.
2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.
3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.
4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.
5) Power on the PC and check if it boots into Windows now.
-If the issue still persists, try connecting an alternate charger which is compatible to confirm if there is an issue with the charger or try the same charger on another laptop that uses the same type of charging port.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
08-28-2024 09:46 AM
Thank you for the reply irwin, unfortunately that method didnt work, my laptop continues to just flash the power button once and not do anything else after, can say after the 15 seconds the keyboard does flash also but that it, still no boot up.
08-28-2024 10:11 AM
Hi @Bartic46,
I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee