• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎11-23-2018 08:59 PM - last edited on ‎11-24-2018 12:07 PM by Retired

HP Recommended
Product: [serial number removed]
Operating System: Other

My laptop suddenly turned off after logging in, i am using ubuntu 16.04 64 bit, i couldn't see the screen light after that.My caps lock blinked in this following sequence, 5 long blinks and 3 short blinks (i didnt see any red blinks which is usually considered long, long and short blinks occured in the same key), according to blink sequence it indicates system board failure, what should i do now to fix it?

1 REPLY 1

‎11-24-2018 02:47 PM

HP Recommended

First thing is to give us the model of the laptop, please. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.