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HP Recommended

My pavilion 15 laptopcannot be turned on. There is no light in after press power on button. Thanks

1 REPLY 1
HP Recommended

Try a hard reset:

Turn off the computer - hold power button down for 30 full seconds then release. Press the Power button to start the computer and repeatedly press the ESC key and enter the diagnostic option page (F2 is diags)

 

Run diagnostics and verify memory and disk pass.  Do not attempt any update if memory or disk errors.


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