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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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‎02-27-2022 02:09 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-e2000 IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

Occasionally, I'll get a 3F0 error which is Boot device not found. This causes the fan to run at max speed, draining the battery. I use the laptop for school, and I don't carry the charger, so I can't have that keep happening. Are there any ideas on what might be causing this? I can't say for sure, but I have a feeling it could be a result of the screen literally touching the keyboard when the screen is closed (like it literally leaves marks on the screen if you open and close it over the span of a week), or a drive issue. 

The SSD is a Kioxia KBG40ZNV256G, but I can't find any issues with this specific model online. 

I did try running a HardDrive/SSD diagnostic test from HP's diagnostic tool, but it resulted in Boot Device not Found, likely because I didn't restart it before running. I ran it right from the error screen (which is basically black background with a bright HP blue box in the middle with the error and a QR code).

 

Hope this helps figuring out the issue.

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