Laptop power button on but won’t start

[Laptophelp34456]

For the past three days my laptop will not start but the power button is on. The first day, I tried some trouble shooting but nothing worked, and the laptop started up later in the afternoon. The second day, it started after I held the power button for 1 minute, then gave me the CMOS reset 502 error, but afterward it worked fine. Last night I fully charged the laptop and then shut it down, now it will not start again this morning. I tried the 1 minute power button hold twice and still nothing. I know the laptop is charging because the charge light is on steady. This computer is around 3 years old. No sounds or other indication of computer starting up. 

[Rita_R2]

Hi, @Laptophelp34456, Welcome to the HP Support. 

  

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

Here is the link which will help you to resolve the issue: 

HP Laptop Black Screen on Startup | Official HP Support Guide

  

 Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support