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Arihantmbm
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Message 1 of 2
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HP Recommended

Laptop screen stuck at lock screen, nothing is working.

‎09-15-2019 10:32 PM

Product: Pavilion g6 2231Tx
Operating System: Microsoft Windows 8.1 (64-bit)

When I switch on my Laptop. It normally switches on but after that stucks at The display, after where I could not do anything. Neither Mouse nor Keyboard is working. While I on tethering hotspot, it connects automatically,as it can be seen on the screen. Clock is shown on screen that is accurate and changes time correctly but I am unable to enter laptop, because screen to enter password/PIN is not coming.

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Message 2 of 2
38
Flag Post
HP Recommended

Laptop screen stuck at lock screen, nothing is working.

‎09-16-2019 02:35 AM

Hi

So some things work.

I suggest you try the F8 options initially.

https://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/

 

If in doubt please ask.

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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