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‎09-15-2019 10:32 PM

HP Recommended
Product: Pavilion g6 2231Tx
Operating System: Microsoft Windows 8.1 (64-bit)

When I switch on my Laptop. It normally switches on but after that stucks at The display, after where I could not do anything. Neither Mouse nor Keyboard is working. While I on tethering hotspot, it connects automatically,as it can be seen on the screen. Clock is shown on screen that is accurate and changes time correctly but I am unable to enter laptop, because screen to enter password/PIN is not coming.

1 REPLY 1

‎09-16-2019 02:35 AM

HP Recommended

Hi

So some things work.

I suggest you try the F8 options initially.

https://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/

 

If in doubt please ask.

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