• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
Microsoft Windows 10 (64-bit)

My laptop screen randomly wouldn't open and my computer wouldn't boot up with the caps lock blinking. I saw that it could have been a ram issue, so I took both out and cleaned them but still no luck. So I tried updating the bios, the first time it wouldn't complete 100% then the screen glitched. The second time it completed and booted up but after booting gave me the blue screen of death and didn't boot. Now I'm stuck with a black screen and a blinking caps lock. I tried everything on the internet. Unplugged the SSD, the fans, and the battery but still no luck. The warrant on the laptop ended and it would be a shame to buy a new one. If anyone has a solution please help me. The laptop is an hp pavilion 16.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.