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‎07-14-2024 03:33 PM

HP Recommended
Product: HP Chromebook - 14a-na0020nr

The laptop stopped working less than a year after i got it. The screen wont turn on but the light by the charging port still turns on and changes colors

Category:
1 REPLY 1

‎07-17-2024 02:33 AM

HP Recommended

Hi @Zoe107,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I see that you are facing an issue with your Chromebook that is not powering on.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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