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HP Recommended
Pavillion X360 14- ba078tx
Microsoft Windows 10 (64-bit)

My laptop has been shutting down when it reached low battery and does not give a warning. This has been happening off late and wasnt there when I first purchased the laptop. 

 

I had installed some software from WD for my harddisk and I used to get a warning just before the laptop shuts down. I then uninstalled the software and I dont get any warning now but the laptop shuts down on low battery inless its plugged in.

 

Please help. 

3 REPLIES 3
HP Recommended

@Richie07 

 

Please change Battery options using the following steps

 

  1. Right click battery icon (bottom right corner) and select Power options,
  2. Select Change plan settings,
  3. Select Change advanced power settings,
  4. Scroll down to Battery (bottom) and expand,
  5. Expand and change ALL options as you like,
  6. Click OK to get out.

    power ops.png

 

Regards.

BH
***
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HP Recommended

I don't think you have understood the problem. 

 

I used to get low battery notifications before I installed the WD software, now even though the settings for 'Low Battery Notification" is turened on, the laptop hibernates  when on battery without any warning of low battery. 


@banhien wrote:

@Richie07 

 

Please change Battery options using the following steps

 

  1. Right click battery icon (bottom right corner) and select Power options,
  2. Select Change plan settings,
  3. Select Change advanced power settings,
  4. Scroll down to Battery (bottom) and expand,
  5. Expand and change ALL options as you like,
  6. Click OK to get out.

    power ops.png

 

Regards.



@banhien wrote:

@Richie07 

 

Please change Battery options using the following steps

 

  1. Right click battery icon (bottom right corner) and select Power options,
  2. Select Change plan settings,
  3. Select Change advanced power settings,
  4. Scroll down to Battery (bottom) and expand,
  5. Expand and change ALL options as you like,
  6. Click OK to get out.

    power ops.png

 

Regards.


 

HP Recommended

my laptop shut down while showing 57% battery and when I plugged in and booted the laptop it showed 6%. 

 

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