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‎10-08-2016 09:28 AM

HP Recommended
Product: HP G62 Notebook
Operating System: Microsoft Windows 7 (64-bit)

Whenever I power on my laptop, the screen takes like 20 miuntes or more to turn on and show the windows Logo and starts booting, after that, the laptop runs normally.

 

I'm not sure if this is related, but the laptop has two graphics cards, Intel and AMD. The Amd Radeon graphics card was disabled sometime ago and the laptop is only running on the Intel card. As far as I remember, the amd had some problems with the resolution so we had to turn it off. 

 

Any idea what is causing this?

2 REPLIES 2

‎10-08-2016 10:01 AM

HP Recommended

BasharFaris

 

That long a delay implies that the hard drive controller is encountering failing sectors. Instead of reading hundres of sectors a second, when the controller encounters a failing sector, it rereads the same sector, over and over hundreds of times, until it times out.

With it probably spending only 15 minutes doing this, the good news is that you probably have only a few bad sectors, so the drive is still usable.

You should run CHKDSK on your drive to check it out.

To do that, in the Start menu, right-click on Computer and select Open.

Then, right-click on the C drive and select properties.

Then, Tools, and then Error checking.

It will ask you to reboot to do the check (as it can't do that while Windows is running).

When it reboots, it will run the CHKDSK utility. See if it reports finding any bad sectors.

If it does, it should mark them as bad, and after that, your PC should boot much faster. But if the PC continues to boot very slowly, that implies you have a failing drive that needs to be replaced.


Good Luck



I am a volunteer and I do not work for, nor represent, HP
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‎10-08-2016 03:09 PM

HP Recommended

This was great, I ran the test twice and the startup time was lowered. I tried turning the laptop on for like 5 times, It turned on immedietly once and the other few times, it ranged between 2 minutes and 5 minutes. Is there anything else I can do to make it turn on immedietly all the time?

 

Here are the results of the two disk checks I ran:

 

 

TimeCreated : 08-Oct-16 10:38:45 PM
Message     : 
              
              Checking file system on C:
              The type of the file system is NTFS.
              
              A disk check has been scheduled.
              Windows will now check the disk.                         
              
              CHKDSK is verifying files (stage 1 of 5)...
                345856 file records processed.                                 
                      
              File verification completed.
                1684 large file records processed.                             
                    
                0 bad file records processed.                                  
                 
                0 EA records processed.                                        
                 
                44 reparse records processed.                                  
                  
              CHKDSK is verifying indexes (stage 2 of 5)...
                431018 index entries processed.                                
                      
              Index verification completed.
                0 unindexed files scanned.                                     
                 
                0 unindexed files recovered.                                   
                 
              CHKDSK is verifying security descriptors (stage 3 of 5)...
                345856 file SDs/SIDs processed.                                
                      
              Cleaning up 16 unused index entries from index $SII of file 0x9.
              Cleaning up 16 unused index entries from index $SDH of file 0x9.
              Cleaning up 16 unused security descriptors.
              Security descriptor verification completed.
                42582 data files processed.                                    
                     
              CHKDSK is verifying Usn Journal...
                35804368 USN bytes processed.                                  
                        
              Usn Journal verification completed.
              CHKDSK is verifying file data (stage 4 of 5)...
                345840 files processed.                                        
                      
              File data verification completed.
              CHKDSK is verifying free space (stage 5 of 5)...
                25417714 free clusters processed.                              
                        
              Free space verification is complete.
              Windows has checked the file system and found no problems.
              
               243792895 KB total disk space.
               141477112 KB in 292720 files.
                  184448 KB in 42583 indexes.
                       0 KB in bad sectors.
                  460479 KB in use by the system.
                   65536 KB occupied by the log file.
               101670856 KB available on disk.
              
                    4096 bytes in each allocation unit.
                60948223 total allocation units on disk.
                25417714 allocation units available on disk.
              
              Internal Info:
              00 47 05 00 d3 1d 05 00 dc 2a 09 00 00 00 00 00  .G.......*......
              a9 bd 00 00 2c 00 00 00 00 00 00 00 00 00 00 00  ....,...........
              00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
              
              Windows has finished checking your disk.
              Please wait while your computer restarts.
              

TimeCreated : 08-Oct-16 8:46:23 PM
Message     : 
              
              Checking file system on C:
              The type of the file system is NTFS.
              
              A disk check has been scheduled.
              Windows will now check the disk.                         
              
              CHKDSK is verifying files (stage 1 of 5)...
              Cleaning up instance tags for file 0x4984c.
                345856 file records processed.                                 
                      
              File verification completed.
                1688 large file records processed.                             
                    
                0 bad file records processed.                                  
                 
                0 EA records processed.                                        
                 
                44 reparse records processed.                                  
                  
              CHKDSK is verifying indexes (stage 2 of 5)...
                431014 index entries processed.                                
                      
              Index verification completed.
                0 unindexed files scanned.                                     
                 
                0 unindexed files recovered.                                   
                 
              CHKDSK is verifying security descriptors (stage 3 of 5)...
                345856 file SDs/SIDs processed.                                
                      
              Cleaning up 2806 unused index entries from index $SII of file 0x9
              .
              Cleaning up 2806 unused index entries from index $SDH of file 0x9
              .
              Cleaning up 2806 unused security descriptors.
              Security descriptor verification completed.
                42580 data files processed.                                    
                     
              CHKDSK is verifying Usn Journal...
                34648000 USN bytes processed.                                  
                        
              Usn Journal verification completed.
              CHKDSK is verifying file data (stage 4 of 5)...
                345840 files processed.                                        
                      
              File data verification completed.
              CHKDSK is verifying free space (stage 5 of 5)...
                25417116 free clusters processed.                              
                        
              Free space verification is complete.
              CHKDSK discovered free space marked as allocated in the volume bi
              tmap.
              Windows has made corrections to the file system.
              
               243792895 KB total disk space.
               141480604 KB in 292660 files.
                  184444 KB in 42581 indexes.
                       0 KB in bad sectors.
                  459383 KB in use by the system.
                   65536 KB occupied by the log file.
               101668464 KB available on disk.
              
                    4096 bytes in each allocation unit.
                60948223 total allocation units on disk.
                25417116 allocation units available on disk.
              
              Internal Info:
              00 47 05 00 95 1d 05 00 6a 2a 09 00 00 00 00 00  .G......j*......
              a7 bd 00 00 2c 00 00 00 00 00 00 00 00 00 00 00  ....,...........
              00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
              
              Windows has finished checking your disk.
              Please wait while your computer restarts.
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