Laptop will not simply POWER ON

[elbee767]

Laptop will not POWER ON

[zoey7886]

@elbee767, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your laptop! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I’m sorry to hear your laptop won’t power on — that can be really frustrating. Let’s try to get to the bottom of this together.

First, here are a few quick things to check:

Is the power adapter plugged in and the charging light on?

When you press the power button, do you hear any sounds like fans spinning or see any lights flash?

Have you tried holding the power button down for about 15 seconds and then pressing it again?

A couple of quick questions to help me understand better:

Did this happen suddenly, or was there any unusual behavior before it stopped turning on?

Have you noticed any damage to the power cable or the charging port?

Are you using the original charger, or a different one?

Let me know what you observe, and we’ll take it from there!  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,