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‎01-20-2019 03:47 AM

HP Recommended

Hi

I don't know.

You say you did a re-install, but no actual details.

Like "an over the top" or "Factory Fresh" or "format and re-install".

 

But you could try an anti-virus and anti malware programs, like

BitDefender

Malwarebytes

 

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‎02-03-2019 11:30 PM

HP Recommended

Fully formatted the HDD, SSD and then reinstalled the windows. Full shutdown worked well but after that the problem showed up again.

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‎02-04-2019 03:47 AM

HP Recommended

Hi

The problem is a faulty piece of software.

Automatic restart of the computer is an important system process, required for dealing with system crashes in a proper manner. This probably explains why it’s the default Windows behavioUr.

 

I cannot recall the action, specifically, but here is the link for a better explanation...

http://www.ilovefreesoftware.com/08/windows-10/disable-automatic-restart-system-failure-windows-10.h...

 

It prevents the Auto-Restarts but DOES NOT sort out the faulty piece of software.  That is done by trial and error, starting with the bare minimum in an F8  Safe Mode  startup.

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