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‎11-07-2019 10:48 AM

HP Recommended
Product: envy 15 notebook
Operating System: Microsoft Windows 10 (64-bit)

Laptop won’t boot up. Getting error message The Smart hard disk check has detected an imminent failure. (301). Beeping sound from within. Hard Drive Check diagnostic says Smart Check and Short DST are not installed.  Any thoughts?

1 REPLY 1

‎11-09-2019 02:25 PM

HP Recommended

@Barlab

 

This is a Hardware issue and the Hard drive needs to be replaced

 

Please contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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