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- Laptop won't boot or update BIOS due to memory issues?

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07-20-2025 01:02 AM - edited 07-20-2025 01:04 AM
I was having issues with the drivers on my laptop. After countless failed attempts to fix them, I decided to just start fresh and do a clean installation of Windows. Since my USB drivers were among many that stopped working, I used Windows Media to burn the installation files onto a DVD. I restarted and went into WinRE and attempted to boot from the DVD, but it failed. I then made a new Windows installation DVD, which got me farther than the first but, in the end, also failed but this time because of an outdated BIOS. Doubtfully, I downloaded the updated BIOS onto a flash drive and started the laptop while holding the Win + B keys. Now my laptop now reports that the BIOS system is missing or corrupted. A quick memory scan failed and displayed FAILURE ID - RLSM7D - 9PHCN8 - MFGJ2K - 408N03, and product ID 4QP24UA#ABA. The message also said, "Memory module 1 bottom - Slot 1- (left)." Now my laptop will not boot up and is stuck in a failed Windows installation loop. It repeatedly displays a pop-up saying the installation failed and says to click OK to restart laptop and try to install again. It just continues repeating the process. I believe the USB drive with the BIOS update is being read because it lights up and blinks when I start the laptop holding Win + B. I can't get my laptop to boot up at all now. Only able to go into UEFI settings, BIOS Updater (which isn't working due to the nonexistent or corrupt file) and F2 Diagnostic tool. Please help me figure out how to save my laptop and get back to a fresh Windows OS. I'm in over my head at this point and have expended al my resources, patience and energy trying to do this on my own. Any tips or input would be greatly appreciated! Thanks for your time, Cayden