cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
JKZuchel
Level 1
2 1 1 0
Message 1 of 2
119
Flag Post

Solved!

Laptop won't boot

‎03-04-2021 04:18 PM

HP Recommended
Product: 14-af115la
Operating System: Microsoft Windows 10 (64-bit)

Hello, I need help with my laptop, It has power, I can access the bios, I have restore the bios, I have accessed the system diagnostics and tested the ram, the screen is illuminated but it won't boot, I have tried to use a ubuntu live usb to boot from, it is recognize from the bios but when selected to boot it just stays black and illuminated. At this point am suspecting a motherboard problem. Also, I have connected another monitor to the laptop but anyway there is no image. Also I reset the CMOS.

Any help is very much appreciated.

Reply
1 REPLY 1
JKZuchel
Author
Level 1
2 1 1 0
Message 2 of 2
Flag Post

‎03-05-2021 07:19 PM

HP Recommended

 

Hello I would like to inform you that I was able to fix the problem, All I needed to da was to reprogram the BIOS chip, I used a CH341A programmer and downloaded the BIOS file from HP, then I resoldered the back to the motherboard, and now it works fine.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation