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‎03-04-2021 04:18 PM

HP Recommended
Product: 14-af115la
Operating System: Microsoft Windows 10 (64-bit)

Hello, I need help with my laptop, It has power, I can access the bios, I have restore the bios, I have accessed the system diagnostics and tested the ram, the screen is illuminated but it won't boot, I have tried to use a ubuntu live usb to boot from, it is recognize from the bios but when selected to boot it just stays black and illuminated. At this point am suspecting a motherboard problem. Also, I have connected another monitor to the laptop but anyway there is no image. Also I reset the CMOS.

Any help is very much appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-05-2021 07:19 PM

HP Recommended

 

Hello I would like to inform you that I was able to fix the problem, All I needed to da was to reprogram the BIOS chip, I used a CH341A programmer and downloaded the BIOS file from HP, then I resoldered the back to the motherboard, and now it works fine.

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1 REPLY 1

‎03-05-2021 07:19 PM

HP Recommended

 

Hello I would like to inform you that I was able to fix the problem, All I needed to da was to reprogram the BIOS chip, I used a CH341A programmer and downloaded the BIOS file from HP, then I resoldered the back to the motherboard, and now it works fine.

Was this reply helpful? Yes No
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