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‎04-18-2023 05:36 PM - last edited on ‎04-18-2023 05:44 PM by Retired

HP Recommended
Product: HP Spectre x360 - 13-ap0013dx

Hello, I just replaced my Hp spectre x360 13 battery, and when I put it together, it won't power on with battery or AC supply.

 

I didn't break or touch anything other than the battery.

Category:
1 REPLY 1

‎04-26-2023 08:06 AM

HP Recommended

Hi @wealthwakes,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that your HP Spectre x360 13 notebook does not power on.


I suggest that you follow the steps listed below to perform a hard reset on the unit.
1> Turn off the laptop, disconnect the power adapter.
2> Press and hold the F6 and power button for 20 seconds.
3> Then connect the power cable back and try turning on the laptop.
You may also refer to this weblink: https://support.hp.com/ca-en/document/ish_2025983-1502949-16 

 

Let me know if this helps.
Take care and have a nice day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Rainbow23 - HP Support.
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