Laptop won’t start without battery

Alex316 · ‎11-29-2020

My HP laptop 15-ay110na won’t start without the battery in it.

It starts just fine with the battery and AC power, or just the battery, but when I take the battery out and try to boot it with just the AC power, nothing happens.

Any suggestions?

erico · ‎11-29-2020

That is unusual, but I really can't see that as comprising much of an issue, unless the battery won't charge.

It would indicate that on the system board the charging/distribution circuit has an issue. Only replacement of the system board would resolve that.

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Alex316 · ‎12-07-2020

Thanks,

The battery does charge but I lost it 😬

I may aswell get a new laptop if only replacing the system board can fix it, it is quite an old laptop