• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎08-07-2018 11:28 AM

HP Recommended
Product: Pavilion x360 m1 Convertible

Hello,

 

When I go to turn on my laptop the power button lights up and the caps lock starts to blink 3 long blinks then 5 faster blinks.  The screen is black. 

26 people had the same question
2 REPLIES 2

‎08-08-2018 12:50 AM - edited ‎08-08-2018 12:54 AM

HP Recommended

@Mica1

It doesn't sound good. As you can see from the chart here, the blink pattern indicates CPU or systemboard failure.I would try the hard reset/power reset mentioned at the beginning of the document:

https://support.hp.com/us-en/document/c01732674

 

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎07-07-2019 07:43 PM

HP Recommended

Same thing happens on my Pvillion x360 M1 today (black screen with 3.5 caps lock blinking). What seems to fix mine is when I unplugged all the cables from the motherboard including CMOS battery connection, wait about 2 mins, put everything back in and reboot. First time it reboots, I got BIOS checksum error message but then the laptop correct itself and restart again without any issue afterwards.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.