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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Laptop won't turn on

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08-17-2020 07:16 PM
My laptop is not booting up properly for some odd reason. It says boot device not found. Hard disc (3F0) i dont know happened I left to the store to come back to find this screen on my laptop. I was on Netflix and had if paused & then when I got back the screen was Black with the boot device not found.
08-18-2020 12:55 PM
This issue is almost always due to a failing drive.
If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024
If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
I am a volunteer and I do not work for, nor represent, HP