• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎06-09-2019 06:06 AM - edited ‎06-09-2019 06:07 AM

HP Recommended

On the newer HP's, start tapping Esc then start. Keep tapping ESC. There should then be a startup menu pop-up and one of the choices will be opening the BIOS, could be called setup.

Then check to see if the hard drive is listed as a boot choice, if it is listed, pick that for a boot item, save and exit.  Reboot


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No

‎06-09-2019 06:35 AM

HP Recommended

I dont think this option is present on my laptop

Was this reply helpful? Yes No

‎06-09-2019 07:40 AM

HP Recommended

What is happening when doing as directed?


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No

‎06-09-2019 08:58 AM

HP Recommended

Boot option there is hard drive , but that is not saying there is a hard drive... There is for example also a usb uloppy boot option, but i iont have a freaking floppy

Was this reply helpful? Yes No

‎06-09-2019 11:04 AM

HP Recommended

Make the USB option from the Windows 10 link.  Then change the boot option to USB and then boot to the Windows 10 media.  See if you can do a repair or install to the hard drive. 


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No

‎06-09-2019 01:38 PM

HP Recommended

It cant repair windows via the usb-flashdrive. 

Was this reply helpful? Yes No

‎06-09-2019 02:23 PM

HP Recommended

You are going to have to give more details than that.  What did you do and what happened?


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No

‎06-11-2019 01:30 AM

HP Recommended

Just like you said, repair windows.

I get message windows can't be repaired almost instantly.

Other options in the repair thing have the same result.

Was this reply helpful? Yes No

‎06-11-2019 04:17 AM

HP Recommended

That only leaves trying to reinstall Windows.  With the situation given, that might not work either, which means the hard drive needs to be replaced.

Before doing that, make sure there is no media in any other ports - no SD cards in the card slot - no other devices connected via USB etc.  Just the monitor, keyboard and the media that Windows is on.  Then try one more time to repair or install.

 

This is getting to be a trial.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.