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‎11-18-2023 03:42 PM

HP Recommended

I have a 2 yr old laptop, warranty is up. It won't boot up ,green light flashing on side,black screen.

I'm wondering if it's a battery problem and is it fixable?

 

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1 REPLY 1

‎11-18-2023 04:06 PM - edited ‎11-18-2023 04:06 PM

HP Recommended

hp notebook beep/led codes https://support.hp.com/us-en/document/ish_1997719-1528356-16

 

unless the bios was corrupted it is likely fixable.  

 

Does the light pattern match any codes listed?

 

I would remove ram, use air duster, and put back together. 

Power on and tape the ESC key to get into diagnostics.  Lemme know what happens.

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