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HP Recommended

My windows laptop won't turn on. I've tried pressing and holding the power button for 15 seconds, a whole minute, 20 seconds, all the above. I've tried holding the windows key, I've tried holding the windows key, and the b key, and then the Power button and it doesn't do anything.

When I press the power button, the power light will come on, but it won't turn on. Sometimes, the caps lock will blink at me after the powe light has been on for a few seconds, but when I press windows + b + power and then let go, it won't do that. Both lights are white.

Help!!!

1 REPLY 1
HP Recommended

Here's a video from HP Support about laptops not powering on or holding a charge:


https://www.youtube.com/watch?v=MgDy0h9a7Jg



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