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- Laptops saying for more information please visit: www.hp.com...

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01-14-2025 04:20 PM
The laptop keeps saying visit this website www.hp.com/go/techcenter/startup
it’s also saying boot devise not found please instal an operating system on your board disk
f2 system diagnostics
I recently tried to restart my laptop completely and now it’s came to that screen and nothing I press is helping me
01-14-2025 04:52 PM
Boot device not found: Either the disk is defective or the OS startup needs to be repaired.
Tap the ESC key after powering on. Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to run diagnostics. Make sure that the memory and disk drive diagnostics pass.
If a component fails during the UEFI test then Click here to check warranty
If disk fails you need to replace the drive. let me know.
If diagnostics pass then the file system is corrupted and you need to repair Windows startup
First read this article about safe mode. Skip down to 'Enter safe mode from outside windows. If F11 does not get you into system recovery then try turning the power on and off three or more times in a row.
Try that Startup Repair shown just above.
If that does not work then go for a Restore Point.
This video describes how to use a restore point. Ignore that it shows windows working. Clicking on System Restore will bring up the list of restore points similar to what is in the below video.
https://www.youtube.com/watch?v=sixGAIiPTlE
If there are no restore points or the restore point is so far back that you'll lose a lot of programs then you need to bring up the device manager and see if you can fix the problem.
Find the device that has the error icon and try to fix it.
Let me know what you find out.
Thank you for using HP products and posting to the community.
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