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11-24-2021 07:21 PM - last edited on 11-25-2021 04:42 AM by JessikaV
I can’t log into my laptop. I never changed the password, but it says my password isn’t correct. I went to geek squad and they tried to unlock it but told me they couldn’t that I needed to go to HP, but I haven’t had any luck reaching anyone at HP to help me.
1 REPLY 1
11-25-2021 10:31 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
I work on behalf of HP.
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