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‎07-17-2024 09:36 AM - edited ‎07-17-2024 09:44 AM

HP Recommended
Product: HP EliteBook 840 G6 Notebook PC

Elitebook 840 G6

just I set a bios password.  (before I checked all other bios settings, e.g. language setting=english)
After reboot  the window for input password appears.
But the passwort does not work!
I tried often:
- with internal keyboard, with external keyboard
 
next work-around to reset password:
- I started windows (windows 11 23H2)
- from HP.com I downloaded the lates Firmware (BIOS); SP152761
- I performed the BIOS update 
==> during BIOS update I was asked to enter BIOS password.
==> I entered the password
==> BIOS update was performed with success.
BUT after rebbot the passwort is not reset!

HOW I can reset the BIOS password?

(many thanks for help)

today I contacted HP support, but withoud success!
- various measures to reset the password have failed.
- at the end: ==>  answer:  buy a new motherboard)

 

 

 

 

 

 

 

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