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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Locked out of BIOS/ administrator password

Create an account on the HP Community to personalize your profile and ask a question
08-02-2021 07:31 PM
I tried to get into my BIOS for the first time since ive had the laptop (2019) and noticed there was an administrator password on it. Im not sure how that was set because i dont remember setting a bios password. i dont know how to get rid of it. Ive been looking all day haven't found anything on my specific issue. someone help!!!
and also it gives me a code or smth after i keep trying to enter a password
08-02-2021 10:22 PM
Admin password is for Windows; BIOS password is for BIOS. They are different.
BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC
If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.
I am a volunteer and I do not work for, nor represent, HP