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Locked

‎03-14-2022 03:45 PM

HP Recommended
Product: HP Spectre x360 Laptop - 15-eb0043dx
Operating System: Microsoft Windows 10 (32-bit)

I'm locked out of my laptop. I need to do a factory reset. Since I'm locked out, I can't use the HP app. How can I do it manually?

Category:
1 person had the same question
1 REPLY 1

‎03-14-2022 03:50 PM

HP Recommended

Hey @Colorado_Jim1 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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