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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Locked out of my Spectre 360. I need to reset it

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03-14-2022 03:45 PM
I'm locked out of my laptop. I need to do a factory reset. Since I'm locked out, I can't use the HP app. How can I do it manually?
03-14-2022 03:50 PM
Hey @Colorado_Jim1 🙂
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards,
MarcusC