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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-02-2021 07:42 AM

HP Recommended
Product: 15-da0014dx

My log in screen keeps freezing on the image. I have run every test possible and it always says that it passed. When I try to log in through "Safe Mode with Networking" I get to the log in screen showing that I can enter my pin, but every time I go to enter my pin, it freezes when I hit my first key. I am currently a quarantined teacher and need my laptop to teach my lessons. Please help asap!

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