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‎04-14-2025 02:10 PM

HP Recommended

I accidentally restarted my laptop. Now I’m trying to log on but it’s saying I have to wait at least 2 hours because of repeated restarts. Can someone help me log on faster?

1 REPLY 1

‎04-16-2025 02:42 AM

HP Recommended

Hi @Ethan_Z1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you are getting a message to start the pc after 2 hours, this looks like there could be an update running in the background, I would request you to keep the charger plugged and request you to wait.

If you are still seeing the same message after hours, I request that you try the step below and let me know if this helps.

BIOS Restore :
1) Shut down the computer, keep the  charger plugged
2) Hold down the Windows and B button together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears.  
4) Follow the on-screen instructions and click on OK

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

I'm an HP Employee.


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