Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post


HP Recommended
Hp Windows 10 home
Microsoft Windows 10 (32-bit)

My laptop updated last night and now I cant login. I never changed by passed but it says it is incorrect on lock screen. Not sure how to fix to get into my computer

Level 5
363 361 10 30
Message 2 of 2
Flag Post
HP Recommended

What type of account do you use? Local account or Microsoft account? If you use a Microsoft account, you can reset the password online from another computer or mobile device. While there are live CDs that could be used to reset a forgotten Windows 10 password for a local account.


If nothing above works, you might need to make a clean installation of windows.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation