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HP Recommended
Elitebook 8570p
Microsoft Windows 10 (64-bit)

I got this laptop second hand. I try to get in the bios but it prompts for a password.

Is there a way to reset/remove this password ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Pafke

 

We are sorry  as all HP Business Notebooks such as Probooks  or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and thecode is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

 

Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Hope this helps, for any further queries reply to the post and feel free to join us again.

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Pafke

 

We are sorry  as all HP Business Notebooks such as Probooks  or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and thecode is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

 

Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Hope this helps, for any further queries reply to the post and feel free to join us again.

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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