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‎05-10-2022 01:15 PM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 14-ea0000 (1R2Q2AV)
Operating System: Microsoft Windows 11
I just bought a HP Spectre x360 14 and ran into this issue. Its just frustrating to see that on a absolutely new PC in premium segment customers have to face this.

Tried updating the BIOS as per KB article : https://support.hp.com/in-en/document/c07008449
 
It doesnt fix the problem !!
 
Now what do i do HP ???
 
HP Battery Alert
BIOS has detected that the environmental ambient operating temperature is too low. Please move your system in a warmer location or operating your unit for a while might resolve this condition. If the condition persists or if you have an older system, please contact HP service.
Low temperature alert (607)ENTER - Continue Startup
Category:
1 REPLY 1

‎05-10-2022 01:50 PM

HP Recommended

Hi, @kk-blore I am sorry to hear this.

 

Your warranty should be valid since you just bought the laptop. Reach out to HP Support so they can offer you further assistance.

 

https://www.hp.com/us-en/contact-hp/contact.html

 

https://support.hp.com/us-en/contact

 

https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

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