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‎12-30-2020 10:13 AM

HP Recommended
Product: HP EliteBook 8560p
Operating System: Microsoft Windows 10 (64-bit)

ME state in recovery mode.  How to find the right version of ME on the Intel site to install.  Or how can I get rid of the message?

3 REPLIES 3

‎12-30-2020 10:43 AM

HP Recommended

The problem is that your notebook's Mobile Intel QM67 Express chipset has very limited support for Windows 10. It has had support from HP since Windows 8.1.

 

Go to the Intel hyperlink below and download and install the Chipset INF utility.

https://downloadcenter.intel.com/product/53/Chipsets

 

After you have the latest chipset driver installed use Windows update to see if there is a version that will work


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎12-30-2020 12:47 PM

HP Recommended

Check Windows Update for a version of what?  Are you talking about ME?

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‎12-30-2020 02:56 PM

HP Recommended

Yes. The Intel Management Engine. There may be a driver that  Microsoft has that will work for your notebook


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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