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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Main password to access computer is not taking my password. ...

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01-16-2021 07:12 PM
Ive tried what suggestions i could on google...
F1 upon boot up- doesnt change anything.
F11 continuously upon bootup - nothing
F5- nothing
Its the main password where you can put the password in or view a picture, but i have no idea what im supposed to even do with the photo lol i dont even remember choosing it!
01-17-2021 05:32 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
HP Support Community Moderator