Memory Management Error

[VaibhavSaklecha]

I keep getting a blue screen saying I have an error, they are collecting data and will restart my computer. It says the problem is Memory_Management.

Any ideas as to how to fix it?

Thanks!

[DavidSMP]

Hi @VaibhavSaklecha,

Welcome to HP Forums, this is a great place to get support, find answers and tips.Thank you for posting your question about the memory management BSOD error message. I'll be more than glad to help you out.

We need to clearly establish if the issue is hardware or software related. Once we do it and confirm that the computer hardware is not faulty, we can proceed to correct the situation. To do this please run the UEFI diagnostics by performing these steps.

Please perform a hard reset first. Steps to do it:

• Power down the computer and unplug the charger. Then remove the battery only if it is a removable one.
• Hold down the power button of the unit for 15 seconds to discharge static electrical charges inside the machine.
• Replace the battery and reconnect the charger.

Then run UEFI diagnostics. The steps to do it is mentioned below:

1. Hold the power button for at least five seconds to turn off the computer.
2. Turn on the computer and immediately press the F2 key repeatedly, about once every second.The HP PC Hardware Diagnostics (UEFI) main menu is displayed.

Please perform all the complete diagnostics that include the hard drive, memory and component tests.

Please visit this link to perform these tests: http://support.hp.com/in-en/document/c03467259

I found a great response on the HP support site for this issue authored by veilendank10 a certified HP forum specialist which is an accepted solution in the forums. Here’s the link:

http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/blue-screen-issues-memory-management/td-p/55313...

You could also check the Microsoft link to resolve this issue: http://answers.microsoft.com/en-us/windows/forum/windows_vista-update/blue-screen-with-memory-manage...

There is a YouTube link to resolve the issue also. Link: https://www.youtube.com/watch?v=5W4j4k1tt1U

Hope this issue gets fixed without hassles. Please let me know how this pans out. Please mark this post as “Accepted  Solution” if it helps. Kudos would also be appreciated for my efforts to help by clicking the “Thumbs Up” button.

Take care and have a blessed week ahead.

[NCCaseman]

My new 800G4 keeps showing blue screen with Memory Management error. What do I do next?

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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Thank you

[NCCaseman]

Thank you. I am new to this. I reposted in proper category with added info.