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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Microsoft login

Create an account on the HP Community to personalize your profile and ask a question
08-20-2020 02:10 PM
Product Homepage:
I believe, without adequate context, that you are asking for help to log in using your Microsoft Account - perhaps the login is not working, perhaps you have lost your password.
Password Help on the Community
Unfortunately, we cannot assist with this beyond providing basic information.
Community members are prohibited providing any information that can / will breach the computer's security.
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Start Here and work your way down the list.
The last option (Reset) can be used if other solutions fail.
HP PCs - Change or Reset the Computer Password (Windows 10)
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If you are using a Microsoft Account to log into the computer,
You might be able to get help from Microsoft.
Reminder: You can reset your Microsoft password using a different computer
Microsoft Account – Password Reset
When you can't sign in to your Microsoft account
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What else?
A licensed Microsoft Technician can likely provide you access to the computer.
Be prepared to show proof of ownership.
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If you are using a Chromebook / Google Account,
You might be able to get help from Google.
Read the document and then check under “Get more help”
Fix sign-in problems - Chromebook Help - Google Support
Our Policy -- Password Help on the Community
According to the Community's Rules of Participation
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
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We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You.
Answered? Click "Accept as Solution" to help others find it.