• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-19-2018 03:05 AM

HP Recommended
Product: Mini hp 110
Mini hp 110 trying to by pass current password says fatal error CNU9452XY4 please help
Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2018 04:34 AM

HP Recommended

Hi,

 

In that case, if you're running the original Windows 7 starter that you notebook shipped with, try reloading the operating system using your recovery media - you can find a guide for this on the following link.

 

https://support.hp.com/us-en/document/c00006110#AbT1

 

If you don't have your recovery media, you can still order a replacement set from the 3rd party reseller on the link below.

 

http://www.computersurgeons.com/p-17345-recovery-kit-592359-003-for-hp-model-number-110-1125nr.aspx

 

If you had upgraded to Windows 10, you can just perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

 

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

Tags (1)
Was this reply helpful? Yes No
12 REPLIES 12

‎07-19-2018 03:08 AM

HP Recommended

Hi

 

Try inserting

 

e9lovq74iv

 

Hope it helps,

David

Was this reply helpful? Yes No

‎07-19-2018 03:08 AM

HP Recommended

@amberlawless88

 

Enter    e9lovq74iv     ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎07-19-2018 03:24 AM

HP Recommended
😞 didnt work
Was this reply helpful? Yes No

‎07-19-2018 03:25 AM

HP Recommended

@amberlawless88

 

In that case, try  e9lovq7riv

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎07-19-2018 03:26 AM

HP Recommended

Try this one:

 

e9lovq7riv

 

Are you using a qwerty keyboard.

Was this reply helpful? Yes No

‎07-19-2018 03:29 AM

HP Recommended
Now just black screen
Was this reply helpful? Yes No

‎07-19-2018 03:32 AM

HP Recommended
Do i hit f9 or f10 now
Was this reply helpful? Yes No

‎07-19-2018 03:40 AM

HP Recommended
Seem to work but just black screen now
Was this reply helpful? Yes No

‎07-19-2018 03:52 AM

HP Recommended
R u still there
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.