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stylishhrish
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Flag Post

Mismatch in product name

‎12-22-2020 03:02 AM

HP Recommended
Product: 14s-dr2006TU
Operating System: Microsoft Windows 10 (64-bit)

Mismatch in actual Product name and that on HP support website.

 

Hi HP community,

 

I observe the hp notebook which i purchased 14s-dr2006tq (as inscribed on notebook chassis) is actually mentioned as 14s-dq2000(2D127AV) on HP support website on entering the serial number details.

 

could you confirm if both the names are same for the purchased product.

 

appreciate your valuable inputs in this regard.

 

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